terms and conditions of memberships


MEMBERSHIP & RATES TERMS OF SALE:

 

  • ALL MEMBERSHIPS AND PRIVATE TRAINING SESSIONS ARE NON-REFUNDABLE, NON-EXCHANGEABLE, AND NON-TRANSFERRABLE.

  • ALL NON-CONTRACT MEMBERSHIPS AND PRIVATE TRAINING SESSIONS MUST BE PAID IN ADVANCE AND IN FULL.

  • MEMBERSHIP RATES AS FOLLOWS (ALL INCLUDING GST):

  • UNLIMITED - $49 / WEEK. ALL ACCESS PASS TO V2 SCHEDULE.  CHARGED FORTNIGHTLY. NO LOCK IN CONTRACTS.

  • LIMITED - $45 / WEEK. INCLUDES CF AND FIT CLASSES 13 / MONTH. CHARGED FORTNIGHTLY. NO LOCK IN CONTRACTS.

  • ROLLING MONTH TO MONTH CONTRACT.

  • DIRECT DEBIT (SAVINGS OR CHECKING) - NO CHARGE.

  • CREDIT CARD FEE - VISA/MASTERCARD TO BE PAID BY ATHLETE, 2.2%.

  • DIRECT DEBIT SETUP FEE - $2.20 TO BE PAID BY ATHLETE (ONCE OFF).

  • DISHONOR FEE (UNPAID OR BOUNCED TRANSACTION) – PLEASE SEE EZIDEBIT WEBSITE FOR CURRENT RATES.

 

FREEZING A MEMBERSHIP

 

  • A FREEZE MEANS THAT YOUR MEMBERSHIP SPOT AT V2 FIT IS BEING HELD OPEN FOR YOU WHILE YOU ARE AWAY.

  • MEMBERSHIPS (DIRECT DEBIT) MAY BE FROZEN ON REQUEST FOR A PERIOD NOT LESS THAN 2 WEEKS AND NOT MORE THAN 12 WEEKS PER CALENDAR YEAR. AN $8.95 FEE APPLIES TO HOLD A MEMBERSHIP WHICH COVERS ONGOING COSTS ASSOCIATED WITH RUNNING YOUR ZEN PLANNER, SUGARWOD AND EZIDEBIT ACCOUNTS.

  • MEMBERSHIPS CANNOT BE FROZEN IN YOUR FIRST 4 WEEKS OF TRAINING.

  • A MAXIMUM OF 3 FREEZES PER YEAR WILL BE ALLOWED.

  • FREEZES OUTSIDE OF THESE CONDITIONS ARE AVAILABLE FOR LEGITIMATE CIRCUMSTANCES BEYOND YOUR CONTROL AND AT THE DISCRETION OF THE OWNER OR MANAGER AT V2 FIT.

  • PLEASE NOTE THAT THE TRAINING FEES ALREADY TAKE INTO ACCOUNT PUBLIC HOLIDAYS AND THE CHRISTMAS/EASTER BREAK WHEN THE GYM IS CLOSED.

  • FREEZES NEED TO BE DIRECTED TO V2 FIT IN WRITING AT LEAST 7 DAYS PRIOR TO THE EVENT.

 

CANCELLATION POLICY

 

  • ALL MEMBERSHIPS ARE ROLLING MONTH TO MONTH. THIS IS SUBJECT TO CHANGE ON A 30 DAY NOTICE VIA EMAIL.

  • CANCELLATIONS MUST BE MADE IN WRITING AT LEAST 14 DAYS BEFORE YOUR NEXT SCHEDULED PAYMENT IS TAKEN OUT. V2 FIT WILL NOT REFUND ANY PAYMENTS MADE FROM YOUR ACCOUNT IF YOU DO NOT GIVE ENOUGH NOTICE FOR YOUR CANCELLATION.

 

CHANGE OF MEMBERSHIP RATES

 

  • AT ANY STAGE V2 FIT CAN CHANGE THEIR RATES WITH AT LEAST 30-DAYS NOTICE TO THE ATHLETE.

RATE CHANGES WILL BE ADVISED VIA EMAIL WITH ALL UPDATED MEMBERSHIP PRICES.