By accessing or viewing this Website, by booking or attending a Class, or by purchasing a Membership, you agree that you have read, understand, and will comply with these terms and conditions ("Terms").

V2FIT reserves the right to change these Terms, conditions of membership, hours of operation, services offered, and any fees and charges, at any time, at its sole discretion. V2FIT will notify such changes to you either through the Website or to your last known email address.

Your Membership - In House or Online

By purchasing a Membership:

1. You are entering a periodic agreement which will continue until you or V2FIT terminates it in accordance with these Terms.

2. You are granted access to Classes and specified Programs at all V2FIT studios over the Membership Term subject to these Terms.

3. Memberships will run for the Membership Term and cannot be terminated early other than in accordance with this Agreement or law.

You must generally be an adult (i.e., over the age of 18) to purchase a Membership or attend a Class. However, individuals between the ages of 16 and 18 may purchase a Membership or attend a Class with V2FIT's consent and the consent and signature of a parent or adult guardian.

In order to purchase a Membership and attend Classes, you must:

1. Create an account with us.

2. Provide us with all information reasonably required to process your Membership (including but not limited to your credit card details and evidence that you are fit to attend Classes).

3. Sign and/or agree to any other agreement or policy as required by us or our operating system, including but not limited to our Code of Conduct, privacy policies, direct debit authorisations, terms, waivers, and medical or injury history and information.

By purchasing a Membership, you agree that all information provided by you is true and correct and that you will maintain and update this information to keep it current, complete, and accurate.

All personal information collected by us is held in accordance with our Privacy Policy.

V2FIT sets limits on Memberships, Programs, and Classes.

Class Limits

Classes are subject to safety conditions and maximum and minimum attendee limits, and we reserve the right to cancel Classes without providing notice or refunds if the Class cannot take place for any reason. However, if a Class you have Registered to attend is canceled due to unforeseen circumstances, you will be contacted via text, phone, or email.

Programs and Classes will run according to V2FIT’s directions and content. While you are encouraged to ask questions to better connect with V2FIT’s programs, V2FIT does not offer personalized training or tailor the Classes or exercises to any particular person or circumstance.

Classes are subject to availability and offered on a first-come, first-serve basis. By purchasing a Membership, we do not guarantee that you will always have access to your desired Classes, and you are not entitled to any refund if you cannot attend all Classes for any reason. You must make a Class Reservation prior to attending a Class, which you may do online via the V2FIT app up to one (1) hour before the scheduled Class time.

Class Cancellation

If you are unable to attend a class that you've reserved, please ensure that you cancel through your V2FIT app to allow another attendee the opportunity to attend. If you fail to attend a Class for which you have Registered without providing adequate notice, V2FIT reserves the right to restrict your Registrations in the future.

Restrictions on Individuals

V2FIT and its Associated Entities reserve the right to restrict clients altogether, or to a particular class type, for safety reasons at their discretion. For example (and without limitation) V2FIT and its Associated Entities reserve the right to turn clients away if they do not have the medical clearance, have not arrived in time to hear safety instructions or warm up, have not attended safety orientation, have not met any other legal requirement, or are otherwise not fit to complete the activity in the Class.

Membership Types

The number of Classes you may attend within any period of time may be limited by the terms of your Membership.

Unlimited Memberships allow each member full access to all studios and all classes without limitation. 

Limited Memberships gain you access to 6 classes across the period of 2 weeks in all locations. You agree that you will not be entitled to any "rollover," credit, or compensation of any kind for Classes which you cannot attend, for any reason whatsoever, within the prescribed period of time.

10 packs are a punch card for 10 sessions which expire 3 months after the date of first Class. You agree that you will not be entitled to any "rollover," credit, or compensation of any kind for Classes which you cannot attend, for any reason whatsoever, within the prescribed period of time.

Term memberships (3, 6, 12 months pre paid) gain you access to all locations on an unlimited or limited membership status as per above (pending the purchase option). These memberships are non-refundable and non-transferable. Holds apply as per a direct debit membership. 

Online Membership gain access to all V2 programming online only. Paid monthly in advance you agree that your rate is non refundable and non-transferable. You are not entitled to any in-house gym sessions unless you upgrade to any membership above. Once your free 7 day trial period has ended, you will automatically start your monthly billing cycle. You must give us written confirmation of any cancellation of this membership with at least 3 business days notice before the next bill via training@v2fit.com.au. Failure to do this does not constitute a refund of any fees. To cancel your trial you must give us at least 24hours notice before the billing cycle starts to enable a full cancellation - failure to do this will result in your subscription to start and your non-refundable amount to be deducted.

Transfers

Memberships, Programs, and Classes are not transferable to another individual, and cannot be used by another person, other than with V2FIT's written consent.

We may take and use video and audio recordings of yourself

By attending Classes, you acknowledge that you will be subject to video, photo and audio surveillance and recording (Recordings), which may be used by V2FIT subject to its Privacy Policy and these terms.

Recordings may be used by V2FIT for any purpose, including for security, marketing, or any other lawful purpose.

Consent and Release

You agree that V2FIT and its Associated Entities have the right to take or use Media of yourself and your property, and use them in any or all media worldwide (including online or physical publications in any place) at any time and for any purpose.

You fully release to V2FIT and its Associated Entities all rights to exhibit Recordings in any form, and waive any rights, claims, or interest you may have to control the use of your identity and likeness in the Recordings and agree that the Recordings may be used in this way without payment of compensation to yourself.

Any Issues

If you have any issues or concerns about the way in which your Recordings are being used, please let your Studio know, and we will endeavor to remove it from our online content or (if on physical materials) to no longer use the Recording on our future publications/printings of the materials.

This is how you will be charged Fees

Fees General

All costs, including Membership Fees:

1. Include GST.

2. Are non-refundable and non-transferable (except as required by law).

How you can Cancel your Membership

Your Membership will automatically renew at the end of your fortnightly billing, and associated Membership Fees will remain payable, unless you cancel at least 14 days before the end of the term.

To notify V2FIT of a cancellation, you must send an email to train@v2fit.com.au (please note that social media messages, in-person conversations, text messages, or phone calls will not suffice) which details your name, email we have on file for you, cancellation date request, and reason for cancelling.

Non-compliant cancellations will not be valid or applicable.

Once your Membership is cancelled, you will lose the right to V2FIT content or to attend Classes until you purchase a new Membership.

How you can pause your Membership

To notify V2FIT of a Membership pause, you must send an email to train@v2fit.com.au (please note that social media messages, in-person conversations, text messages, or phone calls will not suffice) which details your name, email we have on file for you, and pause date request. Non-compliant cancellations will not be valid or applicable.

Once your Membership is paused and for the duration of the pause, we will not charge you Membership Fees but you will lose the right to V2FIT content or to attend Classes until your Membership is no longer in pause.

Your Membership will be automatically extended, and your expiry date deferred, by the Pause period.

You may pause your Membership for up to a maximum of 3 months within any 12-month period (Pause Period), without paying any portion of your Membership Fee, by providing written notice to V2FIT no less than seven (7) business days prior to written notice.

At the end of the Pause Period, you will be automatically charged the full fees set out in your Membership Agreement.

How we can terminate or restrict your Membership

V2FIT reserves the right to restrict, suspend or terminate your Membership (as determined in V2FIT’s absolute discretion) by immediate notice if:

1. you are in breach of these Terms (including but not limited to where you have failed to pay Membership Fees); or

2. V2FIT is otherwise of the reasonable opinion that you are unfit to access the Classes.

Should any payments, fees or other debts remain due but unpaid from any source, V2FIT may suspend your use of the services or access to Classes until all fees and other debts are paid in full.

If your Membership is restricted or suspended, your Membership will not be reinstated until you remedy your breach of the Terms to V2FIT’s satisfaction.

Classes are Conducted at your Own Risk

Take Care in our Classes

Classes are conducted at your own risk. It is therefore your responsibility to seek advice and clearance from a qualified medical practitioner prior to undertaking any Class with us. Neither we, our Associated Parties, our contractors, or employees hold medical or dietary qualifications and do not provide medical advice.

You must comply with all our directions and guidelines given to you relating to our Classes.

If you experience any faintness, shortness of breath, pain, or dizziness, you must immediately tell us, stop all physical activity, and seek medical advice and clearance before participating in another Class.

We are not responsible for the safekeeping of personal belongings while you attend a Class, and do not assume responsibility for any lost, stolen, or damaged personal property.

No Guarantee

We do not warrant or guarantee any result out of or in relation to participation in Classes or purchase of a Membership, and any such warranty not contained within these Terms is excluded.

Release and Indemnity

Neither we nor our Associated Parties accept responsibility for – and you, your heirs, assigns, and representatives fully release us and our Associated Parties from – any liabilities, claims, loss, cost, expense (including legal fees) or injuries (including death) arising out of or in relation to your participation in a Class, whether caused by negligence or otherwise.

You also agree to hold harmless and indemnify V2FIT and Associated Entities from any loss, damage, cost, liability, expense (including legal fees) which V2FIT, its Associated Entities, or any third party may incur as a result of your participation in a Class, including but not limited to any issues related to the use of equipment or non-compliance with these Terms.